Privacy policy

Last Updated: September 4, 2026

MIRA Studio Luxury Diamonds and Jewels (“MIRA Studio,” “MIRA,” “we,” “us,” or“our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit or use https://mirastudiojewels.com/ (the “Website”), purchase our products, request a custom jewellery design, subscribe to our communications, contact us, or otherwise interact with our services.

MIRA Studio operates its online store using Shopify. Your information may therefore also be collected and processed by Shopify and other service providers that help us operate our business.

This Privacy Policy applies primarily to customers and visitors located in the United States and Canada.

By using our Website or purchasing our products, you acknowledge the practices described in this Privacy Policy.


 

1. Information We Collect

We may collect information directly from you, automatically through your use of our Website, and from third-party service providers.

Information You Provide

Depending on how you interact with MIRA Studio, we may collect:

Full name
Email address
Telephone or mobile number
Billing address
Shipping address
Account information
Order and purchase history
Ring size and jewellery measurements
Jewellery preferences
Diamond preferences, including shape, size, carat weight, color, clarity, and certification preferences
Custom jewellery specifications
Engraving or personalization information
Information submitted through our custom design or consultation forms
Messages and communications you send to us
Reviews, photographs, testimonials, and other content you voluntarily provide
Information submitted when you subscribe to our newsletter or promotional communications
Information provided when participating in surveys, promotions, or contests

Payment Information

Payments made through our Website may be processed by Shopify Payments or other third-party payment providers.

We generally do not directly store complete credit card or debit card numbers.

Depending on the payment method and provider, we may receive information such as:

Payment status
Transaction ID
Payment method
Card type
Last four digits of a payment card
Billing information
Fraud or transaction verification information

Payment providers process payment information according to their own privacy policies and security practices.

Information Collected Automatically

When you browse our Website, we may automatically collect certain information, including:

IP address
Browser type
Device type
Operating system
Language preferences
Approximate location
Pages visited
Products viewed
Search activity
Shopping cart activity
Referring websites
Date and time of visits
Website interactions
Purchase activity
Cookies and similar identifiers

 

2. How We Use Your Information

We may use personal information for the following purposes.

Processing and Fulfilling Orders

We use your information to:

Process purchases
Process payments
Confirm orders
Manufacture or prepare jewellery
Customize products according to your specifications
Arrange shipping and delivery
Provide tracking information
Process returns, exchanges, and refunds
Provide invoices and transaction records

Custom Jewellery and Design Services

Because MIRA Studio offers customized and bespoke jewellery, we may use information you provide to:

Develop custom jewellery concepts
Prepare quotations
Create or coordinate jewellery designs
Confirm diamond and gemstone specifications
Confirm ring sizes and measurements
Communicate about design revisions
Manufacture customized products
Coordinate production and delivery

Customer Service

We may use your information to:

Respond to questions
Provide product information
Assist with orders
Provide after-sales support
Resolve complaints
Handle warranty or service requests
Communicate regarding returns or exchanges

Website and Business Improvement

We may use information to:

Improve our Website
Improve our products and services
Understand customer preferences
Analyze Website traffic
Develop new products
Personalize your shopping experience
Measure marketing performance
Detect technical issues

Fraud Prevention and Security

We may use information to:

Detect fraudulent transactions
Verify orders
Prevent unauthorized activity
Protect our customers and business
Investigate suspicious activity
Maintain Website security

Marketing

Where permitted by applicable law, we may use your information to send:

New collection announcements
Product updates
Exclusive offers
Promotional communications
Private pricing or early-access announcements
Custom jewellery information
Abandoned-cart reminders
Personalized product recommendations

You may unsubscribe from marketing communications at any time.


 

3. Shopify and Third-Party Service Providers

Our Website is powered by Shopify.

Shopify and other third-party providers may process personal information on our behalf to provide services such as:

E-commerce hosting
Payment processing
Checkout
Fraud prevention
Shipping
Order fulfillment
Customer support
Email marketing
SMS marketing
Analytics
Advertising
Website functionality
Security

These service providers may process information in accordance with their own privacy policies and applicable law.

Our use of Shopify does not mean that Shopify is responsible for our business practices or our relationship with you. Purchases made through our Website are transactions with MIRA Studio.


 

4. Cookies and Similar Technologies

We use cookies, pixels, tags, scripts, and similar technologies on our Website.

These technologies may be used to:

Keep products in your shopping cart
Remember your preferences
Keep you signed in
Understand Website usage
Measure traffic
Analyze customer behavior
Improve Website functionality
Personalize content
Measure advertising campaigns
Provide relevant advertising

Some cookies may be placed by third-party service providers.

You may be able to control cookies through your browser settings and, where available, our cookie-consent tools.

Disabling certain cookies may affect Website functionality.


 

5. Analytics and Advertising

We may use third-party analytics and advertising technologies to understand how visitors interact with our Website and to measure the effectiveness of our marketing.

These providers may collect information such as:

IP address
Device information
Browser information
Pages visited
Products viewed
Purchases
Advertising interactions
Online identifiers
Approximate geographic information

Depending on where you live and applicable law, certain advertising or analytics activities may be considered “sale,” “sharing,” or “targeted advertising.”

Where required, we provide appropriate opt-out mechanisms.


 

6. How We Share Personal Information

We do not sell your personal information for money.

We may share personal information when reasonably necessary to operate MIRA Studio and provide our products and services.

Service Providers

We may share information with companies providing:

Shopify and e-commerce infrastructure
Payment processing
Fraud prevention
Shipping and logistics
Jewellery manufacturing or fulfillment
Customer support
Email and SMS marketing
Analytics
Advertising
Website development
Information technology
Security
Professional services

Shipping Providers

To deliver your order, we may provide shipping providers with information such as:

Name
Shipping address
Telephone number
Email address
Order information

Jewellery Manufacturing and Production Partners

For custom or made-to-order jewellery, certain information may be shared with manufacturers, artisans, diamond suppliers, gemstone suppliers, CAD designers, or other production partners where necessary to produce your order.

Only information reasonably necessary to complete the requested service should be provided.

Legal Requirements

We may disclose personal information where reasonably necessary to:

Comply with applicable laws
Respond to subpoenas or court orders
Respond to lawful government requests
Protect our rights
Prevent fraud
Investigate security incidents
Enforce our agreements
Protect customers, employees, or other persons

Business Transactions

If MIRA Studio is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction.


 

7. Personal Information and Advertising Choices

MIRA Studio does not sell personal information for monetary consideration.

However, certain advertising or analytics activities may be considered “sharing,” “sale,” or“targeted advertising” under certain US state privacy laws.

Where applicable, you may have the right to opt out of:

Sale of personal information
Sharing of personal information
Targeted or cross-context behavioral advertising

Where supported by applicable law, MIRA Studio will honor recognized opt-out preference signals such as Global Privacy Control.


 

8. US Privacy Rights

Depending on your state of residence, you may have certain rights concerning your personal information.

These may include the right to:

Access personal information we maintain about you
Know what categories of personal information we collect
Know the purposes for which personal information is used
Know the categories of sources from which information is collected
Know the categories of third parties with whom information is shared
Request correction of inaccurate information
Request deletion of personal information
Obtain a copy of personal information
Opt out of certain targeted advertising
Opt out of certain sale or sharing of personal information
Limit certain uses of sensitive personal information, where applicable
Exercise privacy rights without unlawful discrimination

These rights vary depending on the state in which you reside and may be subject to legal exceptions.


 

9. California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended (“CCPA”), and other applicable California privacy laws.

Subject to applicable exceptions, you may have the right to:

Know what personal information we collect
Request access to specific pieces of personal information
Request correction of inaccurate information
Request deletion of personal information
Know the categories of personal information collected
Know the purposes for which information is used
Know the categories of sources from which information is collected
Know the categories of third parties to whom information is disclosed
Opt out of the sale or sharing of personal information
Opt out of certain targeted advertising
Limit certain uses of sensitive personal information
Receive equal treatment when exercising privacy rights

Categories of Information We May Collect

Depending on your interaction with MIRA Studio, we may collect:

Identifiers:
Name, email address, telephone number, IP address and similar identifiers.

Customer Records:
Billing address, shipping address and other information provided in connection with a purchase.

Commercial Information:
Products purchased, products viewed, order history and transaction information.

Internet or Network Information:
Browsing history, Website interactions and information regarding your use of our Website.

Geolocation Information:
Approximate geographic location derived from information such as IP address.

Inferences:
Preferences and interests inferred from Website interactions or purchases.

User-Provided Content:
Reviews, photographs, testimonials, messages and other information voluntarily submitted by you.

Sensitive Personal Information:
Where applicable, certain information that may qualify as sensitive personal information under applicable law.

We use these categories for the purposes described in this Privacy Policy.


 

10. Canadian Privacy Rights

If you are located in Canada, your personal information may be protected under applicable federal or provincial privacy legislation, including the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and applicable provincial privacy laws.

Depending on applicable law, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Ask how your information is collected, used, or disclosed
Withdraw consent to certain uses of your information
Ask questions about our privacy practices
Make a complaint regarding our handling of personal information

We may need to verify your identity before responding to certain requests.


 

11. Quebec Residents

If you are located in Quebec, additional rights may apply under Quebec privacy legislation, including the Act respecting the protection of personal information in the private sector.

Where applicable, you may have rights relating to:

Accessing your personal information
Correcting inaccurate information
Requesting deletion where legally available
Withdrawing consent
Understanding how your information is used
Understanding the categories of third parties with whom information is shared
Understanding retention periods or criteria

We will comply with applicable Quebec privacy requirements.


 

12. Cross-Border Processing

MIRA Studio works with service providers and business partners located in different countries.

Your personal information may therefore be transferred to, stored in, or processed in countries other than the country where you live, including the United States, Canada, India, and other jurisdictions where our service providers operate.

These jurisdictions may have privacy laws that differ from those in your home jurisdiction.

Where required by applicable law, we use appropriate safeguards for international transfers and processing of personal information.


 

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information to:

Complete transactions
Provide customer service
Maintain order records
Process returns and warranties
Prevent fraud
Resolve disputes
Maintain financial and accounting records
Comply with legal and regulatory obligations
Enforce our agreements

The appropriate retention period depends on the nature and purpose of the information.


 

14. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

These safeguards may include security measures provided by Shopify and other third-party service providers.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

You should also take reasonable steps to protect your account credentials and devices.

If we become aware of a security incident affecting personal information, we will provide any notices required by applicable law.


 

15. Children’s Privacy

Our Website is not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

Where applicable law establishes a higher minimum age or additional requirements, we will comply with those requirements.


 

16. Marketing Communications

If you subscribe to MIRA Studio communications or otherwise provide consent where required, we may send you marketing communications by email or SMS.

These communications may include:

New jewellery collections
Product launches
Exclusive offers
Promotions
Custom design information
Early access opportunities
Educational content
Special events

You may unsubscribe from promotional email communications by clicking the unsubscribe link in the email.

For SMS marketing, you may opt out by following the instructions provided in the relevant message.

Transactional communications, including order confirmations, shipping updates, payment notifications, and customer-service communications, may continue when necessary to fulfill your order or provide requested services.


 

17. Third-Party Websites

Our Website may contain links to third-party websites, social media platforms, payment services, or other external services.

MIRA Studio does not control the privacy practices of these third parties.

We encourage you to review the privacy policies of third-party websites before providing personal information.


 

18. Your Privacy Choices

Depending on your location, you may be able to:

Unsubscribe from promotional emails
Opt out of promotional SMS
Manage cookie preferences
Disable certain browser cookies
Opt out of targeted advertising
Request access to personal information
Request correction of personal information
Request deletion of personal information
Withdraw consent where applicable
Exercise other privacy rights provided by applicable law

 

19. How to Submit a Privacy Request

You may submit a privacy request by contacting us:

MIRA Studio Luxury Diamonds and Jewels

Email: sales@mirastudiojewels.com
Phone: +1 404 547 6031
Website: https://mirastudiojewels.com/

Please include:

Your full name
Email address associated with your account or order
The nature of your request
Any additional information reasonably necessary to identify the relevant records

We may request additional information to verify your identity before completing certain requests.

We will respond to valid privacy requests within the timeframe required by applicable law.


 

20. Authorized Agents

Where permitted by applicable law, you may authorize another person to submit a privacy request on your behalf.

We may require reasonable documentation confirming the agent’s authority and may require you to verify your identity directly with us.


 

21. Do Not Track

Some web browsers offer a “Do Not Track” setting.

Because there is currently no universally accepted standard for responding to these signals, our Website may not respond to all browser-based Do Not Track signals.

Where applicable law requires recognition of a legally recognized opt-out preference signal, we will comply with those requirements.


 

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

Our business
Our Website
Our products and services
Technology
Privacy practices
Applicable laws and regulations

When we update this Privacy Policy, we will change the “Last Updated” date at the top of this page.

We encourage you to periodically review this Privacy Policy.


 

23. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us.

MIRA Studio Luxury Diamonds and Jewels

Email: sales@mirastudiojewels.com
Phone: +1 404 547 6031
Website: https://mirastudiojewels.com/

For privacy-related requests, please use “Privacy Request” as the subject of your communication.


 

Last Updated: September 4, 2026